FAQ

General Questions

We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.

1. Supply 12 or 18 months warranty period after B/L date, we supply free operation guide, maintenance instruction, free parts supply.

2. Spare parts supply For 1 years with equipment.   

3. Tools kits supply One set for each equipment for normal inspection and maintenance.

Started from lifting solution thinking, we are looking for the best economic and timesaving way to finish site installation mission.

We could arrange professional technician to provide on-site crane installation service if customer need to complete the project together successfully and ealier.

After customer acceptance, we provide about 3-7 days free operation and maintenance training for customers.

 1. Installation Options
      Option A. Technical guide, installation & management the customer need supply us a installation team (3~8 persons) with necessary tools and material. We supply engineers and project manager to guide the whole installation with customer’s workers.
      Option B. Installation Team for all installation activities the customer just need supply us 1 or 2 assistant at site with necessary tools and material. We will supply installation engineers,
project manager and installation technician.

Step1: Just tell us the size/model and the quantity, so that we quote you first
Step2: Confirm price and order details
Step3: We will arrange production for you after receiving your deposit

Periodic follow up for cranes serving situation. Collecting customers comment, develop better products and service.

As a lift equipment manufacturer with over 32 years experience, we Shengqi Crane has set up a perfect sales network and after-sales service system. We have 42 sales managers and 10 engineers especially for exporting business. We believe with our rich experience, we can provide you a professional solution supporting and satisfied service.



Need help?

Tel 1: 0086-13069376906
Whatsapp: 0086-13069376906
Email: sale@kellscrane.com

Scroll to Top